1. Introduction
Welcome to Resident Airways. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
a. Personal Information:
- Name, email address, phone number, mailing address
- Payment details (credit/debit card information, billing address)
- Passport details and travel-related documents
- Date of birth, nationality, and gender
b. Non-Personal Information:
- Browser type, IP address, device information
- Website usage patterns and analytics
- Cookies and tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- To process flight bookings and payments
- To provide customer support and respond to inquiries
- To send booking confirmations, flight updates, and promotional offers
- To improve our website and enhance user experience
- To comply with legal obligations and ensure security
4. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share your data with:
- Airlines and travel partners to fulfill your bookings
- Payment processors to complete transactions
- Legal authorities in case of security or regulatory requirements
- Third-party service providers for website analytics and marketing purposes
5. Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it, including:
- Encryption of sensitive data
- Secure servers and firewalls
- Restricted access to personal data
6. Cookies and Tracking Technologies
We use cookies to improve website functionality and personalize your experience. You can manage cookie preferences through your browser settings.
7. Your Rights and Choices
You have the right to:
- Access and request a copy of your personal data
- Update or correct your information
- Request deletion of your data
- Opt-out of marketing communications
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies, so we encourage you to read their terms before providing any information.
9. Children’s Privacy
Our services are not intended for individuals under 10 years old. We do not knowingly collect personal data from minors.
10. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Email: [Your Email]
Phone: [Your Phone Number]
Address: [Your Business Address]